CWILL Post-Purchase vs Track123

CWILL Post-Purchase has launched the CWILL Order Tracking app for Shopify in 2019. CWILL Order Tracking is designed to accommodate the needs of SMBs and help DTC brands worldwide to grow better by promoting customer engagement and repeat purchases. CWILL Post-Purchase is popular among Shopify and DTC brands looking for ways to deliver on-brand experience throughout the post-purchase journey. CWILL Post-Purchase’s development team goes the extra mile to make the apps easy to use. Therefore, whether you're shipping internationally, having split shipments to track, or looking for ways to prioritize localized shopping experiences, you can find easy-to-follow instructions for quick implementation.

Track123 was founded in 2021 by LINGXING, a company known for its ERP in China's cross-border e-commerce industry. Track123 Order Tracking app for Shopify was launched in 2022. At the early stage, Track123 was 100% free to use, which attracted numerous Shopify entrepreneurs, although it couldn't send emails on merchants' behalf. After it launched paid plans, more features and third-party integrations were added successively, and in-depth reports also became available. Although this is a good sign, certain features have not gone through the test of time. Track123 mainly caters to SMBs as their plans have lower price tags for tracking small volumes of orders.